The healthcare industry is experiencing a digital transformation, which is improving patient care by leaps and bounds, but also increasing the degree of complexity in Health IT exponentially.
In order to deal with this complexity, it is paramount to find the right IT partner to help turn innovative products into cutting-edge solutions. There are 1000 ways to do anything in IT; the trick is matching the right technology with the individual customer. That’s where Rolta AdvizeX excels.
In 2016, one of the largest health systems in the Northeast was looking for a partner to assist in modernizing their data center and empowering their digital workspace. Years of growth through expanded services and new community locations had put pressure on the IT organization and data center. The IT team urgently needed a partner and technology solution that would allow them to quickly deploy mission critical IT services and simplify the management of services across environments.
They found both the technology partner and solutions they were looking for through Rolta AdvizeX. Automation from Rolta AdvizeX empowered IT to accelerate the delivery and ongoing management of infrastructure and application services while improving overall IT efficiency.
With Rolta AdvizeX as a partner, the deployment of VMware vRealize® Automation™, part of VMware vRealize Suite, was streamlined, shortening the entire deployment process to only four days (including implementing network access). The health system was able to accelerate productivity by 80% through automation and centralized management. Rolta AdvizeX helped the IT team automate their processes in a way that made sense to the overall business. By taking manual processes and automating them, tasks that used to take weeks, even with virtualization, now take less than a day thanks to VMware’s technology and Rolta AdvizeX’s expertise.
This customer was intent on finding a solution that included local and consistent resources to work side by side as partners with the healthcare company’s own technical staff. From the customer’s perspective, what set Rolta AdvizeX apart was our local resources and our highly trained technologists’ expertise which encompassed all the technologies this customer was implementing.
The average depth of technical experience for a Rolta AdvizeX technologist is 20 years. Our technologists used their experience and expertise to craft an individualized solution. They also sought out innovative ways to deploy the solutions, for example using more virtualization and buying less hardware. Rolta AdvizeX’s unbiased recommendations and cost avoidance ultimately saved the customer 35% of the planned costs for this project.
The customer was extremely satisfied with Rolta AdvizeX’s overall methodology. The Rolta AdvizeX team worked shoulder to shoulder with the in-house IT team, building a level of trust and comfort with the developers. Rolta AdvizeX’s primary focus is always on achieving strong positive technical outcomes while also improving business outcomes for our customers.
Our technologists confidently build multi-faceted relationships across both the business and development arenas. This was a very tactical project, but Rolta AdvizeX surprised this customer with our strategic contributions. Additionally, as a recipient of VMware’s Global Partner Innovation Award in the Partner Professional Services category, it is obvious that VMware values Rolta AdvizeX as a strategic partner.
Interested in learning more about this customer engagement? Read the full case study, Health System Conglomerate Uses Automation to Deliver the Highest Level of Care. To learn more about how we can help your organization, contact your local Rolta AdvizeX representative or visit us online at advizex.com. ▪