The technical experience needed to keep up with the latest and greatest technology and best practices may sometimes seem insurmountable.
On top of that, finding the bandwidth required to offer 24X7 support can overtax your existing team. Rolta AdvizeX’s Managed Services can provide the technical expertise and know how to work with your team to manage your environment more efficiently.
There are many advantages to engaging Managed Services. We offer a reliable, 24X7 service support model, so your team will be available to work on bigger issues or innovations. We bring our own monitoring tools to ascertain the state of your environment and offer proactive improvements and recommendations to make your environment more stable. As your trusted advisor we will periodically review your environment to make sure it is meeting your specific business needs. As early adopters and beta testers we better understand new technologies and can make recommendations on which new products might prove beneficial.
When you enlist Managed Services as part of your team you will have resource elasticity. We can expand and contract our team of resources entirely dependent on your business needs. For example, at a university the workload increases dramatically at registration time. We can offer more resources for that period, maybe 2 weeks or a month, and then decrease resources when the workload returns to its normal level. Retail customers also have big spikes around holidays and florists around Valentine’s Day and Mother’s Day. Managed Services allows you to work with these spikes and have the right amount of resources depending on your needs at that time.
Both small and large companies can benefit from Managed Services. A smaller company might hire one full time senior DBA and one system administrator, but neither of these employees may have the full breadth of experience to address all critical issues. With our technical expertise and 24X7 support we can provide the depth of knowledge that is needed.
At a larger company Managed Services can provide more proactive management and experience for using recommending the latest technology and feature sets to address the current business needs. It takes more time and money to fix issues that have already occurred as opposed to preventing the issue beforehand.
If you are moving to the Cloud, our expertise can help you decide which cloud model will work best for your company by taking into consideration the applications you will be running and the criticality of those applications, along with any data privacy and security requirements and the limitations these create. We help you choose the right vendors dependent on these security levels. Our Managed Services provide the technical, business and application support on top of providing you the recommended cloud model.
One of our Managed Services customers engaged us originally for implementing their Oracle technology stack. Our expertise and best practices and 24X7 support were needed for architecting and implementing their application and database infrastructure. Originally that included support for 2 databases; today we manage their 250 databases alongside them. Our Managed Services offerings include cloud, network, database, infrastructure, storage, back-up, and applications services.
Contact Rolta AdvizeX today to find out how Managed Services can help your company save time, resources, and money. ▪